Wednesday, June 12

10:20 am - 11:00 am

From chatbots that interview candidates to algorithms that predict future job performance, the recruiting landscape is changing fast while the search for talent has become more intense.

As artificial intelligence takes on more of the routine tasks within the recruiting function, how do we ensure that it casts the widest net possible while still returning qualified candidates? For example, veterans, older workers, and the formerly incarcerated may possess many of the skills you need but don’t match the “profile” the algorithms are looking for.

In this session, you will learn:

  • How bias can creep into recruiting efforts in ways you might not have imagined
  • Best practices for mitigating bias
  • What to look for (and questions to ask) when selecting or working with vendors of AI platforms

Heather Tinsley-Fix

Senior Advisor, Financial Resilience

About Heather Tinsley-Fix

Heather Tinsley-Fix is a Senior Advisor at AARP, where she helps drive AARP’s focus on providing members and the 50+ with the tools they need to thrive in today’s work environment.  She also focuses on employer engagement on a variety of topics affecting the 50+ worker.  With a background in marketing, innovation, and digital project management, Heather works with consumers, external partners, and academics to create educational programs & tools that inspire employers and Americans 50+ to capitalize on the value of experience.  Ms. Tinsley-Fix has been with AARP since 2006.  Prior to joining AARP, she held various marketing, strategy, and program management positions with the American Psychological Association, MicroStrategy, and the Advisory Board. She holds a B.A. in English Literature and an M.A. in Literary Theory, both from the University of Exeter.